Frequently Asked Questions
Everything you need to know about our premium meat products and shipping.
How is the meat packaged for shipping?
All our meats are vacuum-sealed for freshness and shipped in insulated containers with dry ice or gel packs to ensure they arrive at the proper temperature.
Do you offer international shipping?
Currently, we only ship within the United States due to strict international regulations regarding the transport of meat and food products.
Is your meat gluten-free and MSG-free?
Most of our jerky and snack sticks are gluten-free and contain no added MSG. Please check the specific product descriptions and labels for detailed ingredient lists.
How long will my order take to arrive?
Orders typically process within 1-2 business days. Shipping times vary by location, but most customers receive their orders within 3-5 business days via standard shipping.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order or it arrives damaged, please contact us within 24 hours for a resolution.
How should I store my Pearson Ranch products?
Our jerky and snack sticks are shelf-stable until opened. Once opened, we recommend refrigerating them to maintain peak flavor and freshness.